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Why wont my cd burner work?
Posted: Mon May 23, 2005 3:22 am
by kcdave
Basic info:
4 month old pc
Gateway
Windows Media Center 2005
Dual layer dvd
Nero
The problem:
When trying too burn a cd, the pc will not recognize that a disc has been inserted into the drive.
What is the problem, or what other info do you need too identify it?
Thanks in advance.
Posted: Mon May 23, 2005 3:26 am
by Cueball
Does the drive work at all?
Did it come with the machine or did you have it intsalled?
Posted: Mon May 23, 2005 3:44 am
by kcdave
Drive seems to read everything else, just not blanks .... and yes, it came with the pc.
Posted: Mon May 23, 2005 4:09 am
by DiT
check windows update for a patch regarding XP and issues with their drives not recognizing blank cdr's.
had the exact problem a few weeks back
Re: Why wont my cd burner work?
Posted: Mon May 23, 2005 5:58 pm
by Dinsdale
kcdave wrote:Why wont my cd burner work?
Is it black?
Wait, I guess that would be a "NON-PC" issue. Nevermind.
Posted: Tue May 24, 2005 5:57 pm
by ElTaco
Could also be a drive problem. I would start with patching windows like DIT said. Then I'd see if there is a new driver for your burner. You can probably find it on Gateway's website, or if its manufactured by someone else, look on their website. You can also try uninstalling the device from windows and re-installing it.
If you are sure that your disks aren't damaged and you've patched windows and updated the drivers and neither windows or Nero can see the blank disks then I'd send the drive back for repairs. Since its a 4 month old pc, you should still have your 1 year warranty. Alternatively, drives are really cheap now, so you can always just go out and buy a new one.