Dear Tech Forum

ElvisMonster · Post by **ElvisMonster** » Mon Apr 10, 2006 2:21 pm

I never thought it would happen to me, but...

My computer doesn't recognize my DVD drives anymore. It shows them as removable drives. :?

Windows XP Media Center Edition
Service Pack 2
HP Pavilion
Pentium (R) D CPU 2.80GHz

I'm not sure what other infor I need to give you, but if somebody could ElTaco a brother up, it would sure be appreciated.

Yes, I already tried to restore from a previous day. :roll:

Please keep in mind that I'm only an m0d in this forum because I play video games. I know very little about computers. Hold my hand. Walk me through this slowly.

Shlomart Ben Yisrael · Mon Apr 10, 2006 2:35 pm

Fix for missing DVD/CD drives.

Create a text file with the following stuff in it exactly as below and name it FIXCD.REG

Double click on the file and say yes to the merge into registry question.

----------------------- cut after this line, contents of FIXCD.REG -----------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
------------------------------ cut before this line --------------------------------

jiminphilly · Post by **jiminphilly** » Mon Apr 10, 2006 2:37 pm

ElvisMonster wrote:I never thought it would happen to me, but...

My computer doesn't recognize my DVD drives anymore. It shows them as removable drives. :?

Windows XP Media Center Edition
Service Pack 2
HP Pavilion
Pentium (R) D CPU 2.80GHz

I'm not sure what other infor I need to give you, but if somebody could ElTaco a brother up, it would sure be appreciated.

Yes, I already tried to restore from a previous day. :roll:

Please keep in mind that I'm only an m0d in this forum because I play video games. I know very little about computers. Hold my hand. Walk me through this slowly.

I am sure you'll get better advice but what I suggest-

1. check device manager to see if they are working correctly.
2. Uninstall and reinstall the drives

That's all I got.. and I'm not holding that hand. I know where it's been.

ElvisMonster · Post by **ElvisMonster** » Mon Apr 10, 2006 4:44 pm

Martyred,

Thanks. Created that file and saved it to my desktop. Double clicked. Merged. Restarted. Still showing up as removable drives instead of DVD drives. Still not responding to eject.

I don't know if this has anything to do with it, but I started getting this message right about the same time that I lost access to the drives:

Microsft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\DISC\DISCover.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.

Fucking technology. MY ATARI 2600 NEVER FUCKED UP LIKE THIS!

jim, thanks for your help, too. BTW.

Shlomart Ben Yisrael · Mon Apr 10, 2006 5:10 pm

What type and brand are these drives?

Are two drives set up as MASTER and SLAVE on a single ribbon cable internally?

Shlomart Ben Yisrael · Mon Apr 10, 2006 5:15 pm

EM, if you have a spare ribbon cable, replace the one currently hooking up the drives now.

Donovan · Post by **Donovan** » Mon Apr 10, 2006 11:07 pm

Did you try restoring from a previous day?

Shlomart Ben Yisrael · Mon Apr 10, 2006 11:26 pm

Donovan wrote:Did you try restoring from a previous day?

ElvisMonster wrote:Yes, I already tried to restore from a previous day.

We covered that.

Mister Bushice · Post by **Mister Bushice** » Tue Apr 11, 2006 12:05 am

Go to edmonds.com :)

Have you tried to remove the drivers, then reinstall them?

First off, you will need the original disk, the location where the drivers are in your computer, or a disk with the drivers on it.

Then right click on "my computer" go to "properties" "hardware", go to "device manager", find the "DVD/CD drive right click on the drivers listed and uninstall the drivers.

When you reboot, the computer will find the hardware, and look for the drivers. If it can't find them, it will ask you for help.

Make sure you have copies of the correct drivers before you do it.

Shlomart Ben Yisrael · Tue Apr 11, 2006 12:56 am

What drivers are you talking about Bushice?

Did you install drivers with your optical drives?

ElvisMonster · Post by **ElvisMonster** » Tue Apr 11, 2006 1:51 am

Isn't there just a button I can click?

Louis Cyphre · Post by **Louis Cyphre** » Tue Apr 11, 2006 2:07 am

Your welcome!

Donovan · Post by **Donovan** » Tue Apr 11, 2006 2:14 am

ElvisMonster wrote: Program: C:\Program Files\DISC\DISCover.exe

What is that? Did you install anything or make any changes to your computer just before this started happening?

ElvisMonster · Post by **ElvisMonster** » Tue Apr 11, 2006 1:34 pm

Donovan wrote:
ElvisMonster wrote: Program: C:\Program Files\DISC\DISCover.exe

What is that? Did you install anything or make any changes to your computer just before this started happening?

We lost power one afternoon and afterwards I started getting that error.

And rack Louis.

PrimeX · Post by **PrimeX** » Tue Apr 11, 2006 3:20 pm

Martyred wrote:MASTER and SLAVE on a single

The Depeche Mode thread is on the other board. You should join.

PS- It's servant-btw

ElvisMonster · Post by **ElvisMonster** » Tue Apr 11, 2006 3:27 pm

Martyred wrote:What type and brand are these drives?

Are two drives set up as MASTER and SLAVE on a single ribbon cable internally?

I'm not sure. It's a pretty new box. I've never had the cover off.

ElvisMonster · Post by **ElvisMonster** » Tue Apr 11, 2006 3:30 pm

Mister Bushice wrote:Go to edmonds.com :)

Have you tried to remove the drivers, then reinstall them?

First off, you will need the original disk, the location where the drivers are in your computer, or a disk with the drivers on it.

Then right click on "my computer" go to "properties" "hardware", go to "device manager", find the "DVD/CD drive right click on the drivers listed and uninstall the drivers.

When you reboot, the computer will find the hardware, and look for the drivers. If it can't find them, it will ask you for help.

Make sure you have copies of the correct drivers before you do it.

I kind of did this. I uninstalled the drives and rebooted. It found the new hardware, but still didn't recgonize the drives as DVD or CD drives. I guess I'll just end up taking it to the retards at Best Buy. They'll be disappointed when they don't find any porn on it like on my old computer.

Fat Bones · Post by **Fat Bones** » Tue Apr 11, 2006 4:00 pm

ElvisMonster wrote: Program: C:\Program Files\DISC\That's it man, game over man, game over! What the fuck are we gonna do now? What are we gonna do?

Maybe we could build a fire, sing a couple of songs ...

[web]http://h10025.www1.hp.com/ewfrf/wc/fami ... e=bph07146[/web]

chargerfan · Post by **chargerfan** » Tue Apr 11, 2006 5:16 pm

Crack open the case and check the flux capacitor. If it's not lit up check all the power leads once it lights up everything should work fine. It looks something like this.

ElvisMonster · Post by **ElvisMonster** » Tue Apr 11, 2006 5:30 pm

Thanks, Fat Bones. I'll do all of that stuff when I get home. The only person in this thread that has been UnWAR is chargerfan. I've bann3d him. We don't need that kind of stuff in here.

chargerfan · Post by **chargerfan** » Tue Apr 11, 2006 7:54 pm

ElvisMonster wrote:Thanks, Fat Bones. I'll do all of that stuff when I get home. The only person in this thread that has been UnWAR is chargerfan. I've bann3d him. We don't need that kind of stuff in here.

Yea maybe I'll buy you a sense of humor next christmas.

ElvisMonster · Post by **ElvisMonster** » Tue Apr 11, 2006 7:56 pm

Ha! Tr00l3d.

EM: 1
chargerfan: 0

jiminphilly · Post by **jiminphilly** » Tue Apr 11, 2006 8:18 pm

Don't take it to best buy.. you can do a better job screwing up your computer by taking a bat to it.

I don't have another solution other than following what Marty or ET might post. ET must be playing AA or something because he's not around as usual.

ElvisMonster · Post by **ElvisMonster** » Tue Apr 11, 2006 9:49 pm

jiminphilly wrote:Don't take it to best buy.. you can do a better job screwing up your computer by taking a bat to it.

I don't have another solution other than following what Marty or ET might post. ET must be playing AA or something because he's not around as usual.

Well, if Best Buy trashes it, they replace it. If I trash it, I have to buy a new one. Fuck that.

I'm going to give Fat Bones' lead a try when I get home. I have a good feeling about it.

Again, thanks to everybody except chargerfan for their help.

Mister Bushice · Post by **Mister Bushice** » Wed Apr 12, 2006 12:54 am

Hey I need more brownie points on this one. Fat bones just provided the visual of my trail blazing written instructions.

It's only fair. I have a mortgage.

PSUFAN · Post by **PSUFAN** » Wed Apr 12, 2006 4:14 am

I've never had the cover off.

That works out great! Neither has Prime.

Fat Bones · Post by **Fat Bones** » Wed Apr 12, 2006 6:39 am

Dear Mr. Bushice,

We received your request in the matter of Brownie Points being awarded, and while we cannot condone your sordid fantasies, we feel as though something should be offered for your valiant efforts to help the needy and less fortunate in this world.

Here's some nice hash brownies and Megan, one of our finest den mothers has graciously volunteered to model them.

Just pour milk on the monitor for a complete and nutritious treat!

Mister Bushice · Post by **Mister Bushice** » Wed Apr 12, 2006 7:56 am

After seeing that face, I involuntarily poured something on the monitor. Wasn't milk. Too chunky.

Thanks a lot, scene stealer.

ElvisMonster · Post by **ElvisMonster** » Wed Apr 12, 2006 2:44 pm

I only got up to the part where I have to check the BIOS or something to see if it sees the drives. I'll do that when I get home. I'll keep you updated.

PrimeX · Post by **PrimeX** » Wed Apr 12, 2006 3:11 pm

PSUFAN wrote:I've never had the cover off.

Just twist 'till it hits "stream" and your panties will be tighty whitey once more.

PSUFAN · Post by **PSUFAN** » Wed Apr 12, 2006 3:24 pm

| [marq=left].[/marq]

ElTaco · Post by **ElTaco** » Wed Apr 12, 2006 9:25 pm

I'm going to say that pretty much everything I said in here has already be suggested and said. Hopefully you just learn a little more of the why due to my simple, easy to follow explonations.

Did you get anywhere yet?

I have to tell you that it is weird that your DVD drive would show up as a removable disk. First I should ask you if you are sure that your DVD rom maybe isn't showing up and you are confusing it for a removable drive that does show up, when in reality you have both and both should show up?

Since your drives worked, and you said you didn't play with them, I'm going to take a guess that the problem isn't with the cabling. It is possible that they are having hardware or firmware issues. As a matter of fact, Dell is going through some issues with a certain model DVD drives made in Dec of last year. Also, since you said you had power problems, that could have also caused some problems with the drives or the PC. However, since the PC is new, we'll assume for now that your drive works.

The big question at this point is, does your PC see your drives at all. It's also possible that your PC may see the drive (BIOS) but Windows may not. Since you will be reading this in windows, lets check in windows first. If you follow the directions you received, check in your Hardware Device Manager to see if it shows your DVD drive. To get to the Device Manager, just right click with the mouse on My Computer, choose Properties, then click on the Hardware Tab and click on the Device manager button (top section under the Hardware Tab). Once the MMC (Microsoft Management Console) pops up with the Device Manager Add in, you should see an option for DVD/CD-ROM drives and under there you should see a listing for all of your drives. Are they there? If it shows your DVD drive without a red mark or yellow mark over it, then windows should see your drive and has loaded the correct drivers for it. If you see the DVD drive listed but there is a yellow or red mark over it, that means the computer couldn't find the drive or the driver is not the correct one. If you double click, windows will tell you the error it received.
Incidentally, since someone asked, yes there are drivers for dvd drives and cd drives, but you can usually just use the default windows one.
My guess is that your drive will show up with an error.

If your drive doesn't show up at all, it means that either you deleted it or windows can't find it at all and has unloaded the driver or any knowledge of your drive from the registry. This means it should detect the drive when you reboot. If it doesn't, then I would wonder about the hardware.

I kind of did this. I uninstalled the drives and rebooted. It found the new hardware, but still didn't recgonize the drives as DVD or CD drives.

When you kind of uninstalled the drives, was it showing them under the DVD/CD-Rom drives section or as something else? Again, I'm wondering if you don't have a removable drive and you think its a DVD rom when in fact windows just can't see your DVD drive at all. Perhaps maybe you could do a screen capture of Device Manager and post it or email it so we can make sure that it is seeing all your stuff.

Anyway, if you determine that the Device manager isn't able to see your DVD drive, I would check in the BIOS. These days, you can usually get into the BIOS when the PC is booting by hitting the F2 or Del key on your keyboard within the first 5 to 10 seconds of turning on your computer. Once you are in, you should be able to see what drives your computer detected. If you are quick, you should also be able to see it while its booting up, usually on the first or second screen during the Bootstrap proces before Windows actually boots.

Now if windows sees your drive, that at least means its working enough to communicate with windows. If windows doesn't see your drive, but the PC does, it should mean that your Drive is working, but windows has a bad driver for it or no driver at all. At this point, you could further test the DVD drive by booting from a CD, like if you were to get your hands on a Live CD with Linux on it and see if that can boot up from your DVD drive. If you don't have one, then just boot into windows. At this point, i would go to the Manufacturer's website, and see if they have a new driver or firmware that is available for your drive. If you go to the HP support website, you should be able to look up all the drivers and firmware avaiblable for your PC from the website by putting in the information on your PC. I would consider looking for a BIOS Upgrade for your PC, a Driver and/or a Firmware upgrade for your DVD drive. Today, Firmware upgrades will check for the drive first before they attempt to install themselves, so this is also a good way to see if your drive is responding. Once you install the new drivers and firmware, hopefully things will work correctly. If not, I would start thinking that maybe its a hardware issue.

The error message you are getting has to do with a Game Portal System that either came installed on your system or you installed it. Its from Digital Interactive Systems. You can find them here: http://www.discoverconsole.com/. I would probably go ahead and unstall that program to fix the error, but it shouldn't have anything to do with your DVD Drive. Still uninstalling that program certainly won't hurt to see if it may somehow fix the other problem as well. If you want, you can always download the software from that link above and try using it again. It probably got corrupt when you lost power.

Anyway, go through some of these suggestions, which should pretty much mirror everyone else's suggestions and see where you get. If it still doesn't fix the PC, let us know what you did and what results it gave you so we can make some other suggestions.

T1B

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